Return & Exchange policy

Hello 👋,

If you’d like to request a return or exchange, please follow the steps below:

🔁 Return/Exchange Process

1️⃣ Contact Us
Send a WhatsApp message to +91-8130597670 with:

Order ID

Reason for return/exchange (size issue, defect, etc.)

2️⃣ Pack the Product
Pack the item securely and include a paper inside with:

Your Order ID

Reason for return/exchange

3️⃣ Ship To: Courier Only * (NO PORTER ALLOWED ON THE PREMISES OF WAREHOUSE) *

(Your Order ID – mention here)
Jade Knits (T10 Sports)
Plot No. 589, Pace City II, Sector 37
Gurugram – 122004, Haryana
Landmark: Near Sector 37 Police Station
📞 +91-8130597670

4️⃣ Share Tracking Info
After shipping, please send us the courier tracking number via WhatsApp.

👉 Once we receive your package, we will process the exchange and dispatch the replacement within 2 weeks.

📌 Additional Guidelines

All return/exchange requests must be emailed to support@t10sports.com
 within 7 days of receiving the order (mention Order ID)

Products must be unused, complete, and with all original tags

Discounted items are non-transferable and not eligible for exchange or refund

Semi-custom or fully custom merchandise is not eligible for return/exchange

Please note: Customized and international orders are not eligible for exchange or return.

Thank you,
Team T10 Sports